What do Non-Verbal Cues Have to Do With Communication

There is more to communication than talking. When leading a meeting, speaking to a group, or interacting one-on-one, pay close attention to the other person’s body language and voice tone, Price says. ‘Listen with your eyes. Their nonverbal cues can tell you when they have a question, want to say something, agree or disagree, need… Read more »

Start Each Day with a Clean Slate

How do you start your work day? The first few hours of your day sets the tone and your attitude, it is critical for directing (or derailing) your focus — and helping you achieve better results! You may have to attend to projects or discussions that rolled over from the previous afternoon — Consider first… Read more »

Competent Leadership – One Tidbit

Giving Productive Feedback Be positive. Give at least as much positive feedback as you do negative. Positive feedback stimulates the reward centers in the brain, leaving the recipient open to taking new direction. Meanwhile, negative feedback indicates that an adjustment needs to be made and the threat response turns on and defensiveness sets in. You… Read more »

How to Give Employees Constructive Feedback

As managers, we intuitively know that giving and getting honest feedback is essential to grow and develop, and to build successful organizations. So why is it that many of us put off giving feedback to our employees? Maybe it’s because there are so many ways to mess it up. Here are some common feedback mistakes:… Read more »